DISCLAIMER
INTRODUCTION
This Disclaimer applies to the VOLK TV website (volkiptv.com), mobile applications, and IPTV streaming services (“Service”) operated by VOLK TV (“Company,” “we,” “us,” or “our”). By accessing or using our Service, you acknowledge and agree to the terms set forth in this Disclaimer.
This Disclaimer is designed to inform users of the limitations, risks, and responsibilities associated with using our IPTV streaming service. It should be read in conjunction with our Terms and Conditions, Privacy Policy, and other legal documents.
IMPORTANT: Please read this Disclaimer carefully before using our Service. If you do not agree with any part of this Disclaimer, you should not use our Service.
GENERAL INFORMATION DISCLAIMER
Nature of Information
The information provided on our website, mobile applications, and through our customer support channels is for general informational purposes only. All information is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on our Service.
No Professional Advice
The information provided through our Service does not constitute professional, legal, financial, or technical advice. You should not rely on the information as a substitute for consultation with professional advisors. We strongly recommend that you consult with appropriate professionals before making any decisions based on information obtained through our Service.
Information Accuracy
While we strive to keep the information on our Service current and accurate, we cannot guarantee that all information is up-to-date, complete, or error-free. Information may be changed or updated without notice. We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time.
CONTENT AND PROGRAMMING DISCLAIMER
Third-Party Content Provider
IMPORTANT: VOLK TV operates as an IPTV service platform and technology provider. We do not create, produce, host, store, or own the majority of content available through our Service. Our Service aggregates and delivers content provided by various third-party content providers, broadcasters, and distributors.
Content Availability and Changes
No Content Guarantee: We do not guarantee the availability, continuity, or quality of any specific channels, programs, movies, series, or content
Content Changes: Content offerings may be added, removed, modified, or replaced at any time without prior notice
Schedule Changes: Program schedules, broadcasting times, and content descriptions may change without notice
Seasonal Variations: Some content may only be available during certain periods or seasons
Regional Differences: Content availability may vary based on geographic location and licensing restrictions
Content Quality and Technical Issues
Streaming Quality: We do not guarantee specific video or audio quality levels (HD, 4K, etc.)
Buffering and Interruptions: Content may experience buffering, freezing, or interruptions due to various technical factors
Compatibility: Not all content may be compatible with all devices or applications
Language Options: Audio tracks, subtitles, and language options may not be available for all content
Content Accuracy
Program Information: Electronic program guides (EPG), content descriptions, ratings, and metadata may be inaccurate or outdated
Content Ratings: Age ratings and content warnings are provided by third-party sources and may not be accurate
Genre Classifications: Content categories and genre classifications are approximate and may not be precise
COPYRIGHT AND INTELLECTUAL PROPERTY DISCLAIMER
Content Ownership
Third-Party Ownership: All content available through our Service is owned by the respective content creators, producers, broadcasters, or distributors
No Ownership Claims: VOLK TV does not claim ownership of any third-party content delivered through our Service
Licensing Compliance: We operate under the assumption that our content providers have obtained appropriate licenses and rights for distribution
User Responsibilities
Legal Compliance: Users are responsible for ensuring that their access to and use of content through our Service complies with applicable copyright laws in their jurisdiction
Personal Use Only: Content accessed through our Service is intended for personal, non-commercial use only
No Redistribution: Users may not record, download, redistribute, retransmit, or publicly display any content from our Service
Geographic Restrictions: Users must respect geographic licensing restrictions and content availability limitations
Copyright Infringement Claims
If you believe that any content available through our Service infringes your copyright, please contact us immediately at contact@volkiptv.com with the following information:
Identification of the copyrighted work claimed to be infringed
Identification of the allegedly infringing content on our Service
Your contact information (name, address, phone, email)
A statement of good faith belief that the use is not authorized
A statement of accuracy and authorization to act on behalf of the copyright owner
Your physical or electronic signature
We will investigate copyright infringement claims and take appropriate action, which may include removing access to allegedly infringing content.
SERVICE AVAILABILITY AND PERFORMANCE DISCLAIMER
Service Uptime and Availability
No Uptime Guarantee: We do not guarantee 100% service availability or uptime
Maintenance Windows: Service may be temporarily unavailable during scheduled or emergency maintenance
Server Issues: Technical difficulties, server outages, or infrastructure problems may affect service availability
Third-Party Dependencies: Our Service relies on third-party providers, and their availability may impact our Service
Performance Factors
Internet Connection: Service performance depends significantly on your internet connection speed, stability, and quality. We recommend a minimum of 10 Mbps for optimal streaming experience.
Device Compatibility: Performance may vary across different devices, operating systems, browsers, and applications. We cannot guarantee optimal performance on all devices.
Network Congestion: During peak usage times, streaming quality may be affected by network congestion or bandwidth limitations.
Geographic Factors: Performance may vary based on your geographic location and distance from our servers or content delivery networks.
Service Modifications
Feature Changes: We may add, modify, or remove service features at any time
Technology Updates: Technical specifications, supported devices, and system requirements may change
Service Improvements: We continuously work to improve our Service, which may result in temporary disruptions
TECHNICAL AND DEVICE COMPATIBILITY DISCLAIMER
Device Compatibility
Supported Devices: While we strive to support a wide range of devices, we cannot guarantee compatibility with all devices, operating systems, or hardware configurations
Software Requirements: Specific software versions, browsers, or applications may be required for optimal performance
Hardware Limitations: Older devices or hardware with limited capabilities may not provide optimal streaming experience
Updates Required: Device software updates may be necessary for continued compatibility
Technical Support Limitations
Best Effort Support: We provide technical support on a best-effort basis but cannot guarantee resolution of all technical issues
Third-Party Issues: We cannot provide support for issues related to your internet service provider, device manufacturer, or other third-party services
User Environment: Technical issues may be related to your specific network, device, or software configuration, which are outside our control
BILLING AND PAYMENT DISCLAIMER
Payment Processing
Third-Party Processors: We use third-party payment processors for billing and payment collection
Payment Security: While we implement security measures, we cannot guarantee absolute security of payment information
Processing Delays: Payment processing times may vary depending on your payment method and financial institution
Pricing and Fees
Price Changes: Service pricing may change with appropriate notice as outlined in our Terms and Conditions
Currency Exchange: For payments in currencies other than EUR, exchange rate fluctuations may affect the final charged amount
Additional Fees: Your financial institution may charge additional fees for international transactions or currency conversion
Billing Disputes
Resolution Efforts: We will make reasonable efforts to resolve billing disputes, but cannot guarantee resolution in your favor
Time Limitations: Billing disputes must be reported within reasonable time frames to be considered
USER CONDUCT AND RESPONSIBILITY DISCLAIMER
User Behavior
Community Standards: Users are expected to maintain appropriate conduct when interacting with our Service and other users
Content Reporting: We rely on user reports to identify inappropriate content or behavior, but cannot monitor all user activities
Account Security: Users are responsible for maintaining the security of their account credentials
User-Generated Content
No Monitoring: We do not pre-screen or monitor user-generated content, comments, or communications
User Responsibility: Users are solely responsible for any content they create, share, or communicate through our Service
Content Removal: We reserve the right to remove user-generated content that violates our policies, but are not obligated to do so
THIRD-PARTY SERVICES AND LINKS DISCLAIMER
External Links
Third-Party Websites: Our Service may contain links to third-party websites, services, or applications
No Endorsement: Inclusion of external links does not constitute an endorsement of the linked sites or their content
No Responsibility: We are not responsible for the content, accuracy, privacy practices, or availability of third-party sites
User Risk: You access third-party sites at your own risk and subject to their terms and conditions
Integrated Services
Payment Processors: We integrate with third-party payment processing services
Analytics Services: We may use third-party analytics and tracking services
Customer Support Tools: Customer support may be provided through third-party platforms
Content Delivery Networks: Content is delivered through third-party CDN services
Third-Party Service Changes
Third-party services may change their terms, policies, availability, or functionality without notice to us, which may affect our Service capabilities.
GEOGRAPHIC AND LEGAL RESTRICTIONS DISCLAIMER
Geographic Availability
Service Regions: Our Service is intended for use in specific geographic regions only
Content Restrictions: Content availability varies by region due to licensing and legal restrictions
Access Limitations: We may restrict access from certain countries or regions due to legal or business reasons
VPN Detection: Use of VPNs, proxies, or other location-masking technologies may result in service restrictions
Legal Compliance
Local Laws: Users are responsible for complying with all applicable local, regional, and national laws
Regulatory Changes: Changes in laws or regulations may affect service availability or functionality
Government Restrictions: Government actions or restrictions may impact our ability to provide service in certain regions
HEALTH AND SAFETY DISCLAIMER
Viewing Considerations
Extended Viewing: Prolonged screen time may cause eye strain or other health issues
Seizure Warning: Some content may contain flashing lights or patterns that could trigger seizures in susceptible individuals
Volume Levels: Excessive volume levels may cause hearing damage
Physical Activity: Extended sedentary viewing should be balanced with physical activity
Parental Supervision
Age-Appropriate Content: Parents and guardians are responsible for monitoring children’s viewing and ensuring content is age-appropriate
Parental Controls: While we may provide parental control features, their effectiveness depends on proper configuration and use
Child Safety: Parents should ensure children understand online safety and appropriate internet usage
LIMITATION OF LIABILITY
Service Limitations
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
NO WARRANTIES: Our Service is provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
NO LIABILITY FOR DAMAGES: We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Service, including but not limited to:
Loss of data, content, or information
Business interruption or lost profits
Device damage or malfunction
Personal injury or property damage
Unauthorized access to your accounts or information
Service interruptions or unavailability
MAXIMUM LIABILITY: Our total liability for any claims arising from your use of our Service shall not exceed the amount you paid for our Service in the 12 months preceding the claim.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Natural disasters or severe weather
Government actions or regulations
Internet service provider outages
Power failures or infrastructure problems
Cyberattacks or security breaches
Pandemics or public health emergencies
War, terrorism, or civil unrest
CONTACT INFORMATION AND DISPUTE RESOLUTION
Questions and Concerns
If you have questions about this Disclaimer or concerns about our Service, please contact us:
VOLK TV Customer Support
Email: contact@volkiptv.com
WhatsApp: +1 (873) 879-3965
Website: volkiptv.com
Response Time: 24-48 hours
Dispute Resolution
Direct Communication: We encourage users to contact us directly to resolve any issues or concerns
Good Faith Efforts: We will make reasonable efforts to address legitimate concerns and disputes
Legal Remedies: Nothing in this Disclaimer prevents users from pursuing legal remedies available under applicable law
UPDATES TO THIS DISCLAIMER
Modification Rights
We reserve the right to update or modify this Disclaimer at any time. Changes will be effective when posted on our website with an updated “Last Updated” date.
Notification of Changes
Material Changes: We will notify users of material changes through email, website notices, or in-service notifications
Minor Updates: Minor changes may be made without specific notice, and continued use constitutes acceptance
Review Responsibility: Users are responsible for regularly reviewing this Disclaimer for updates
Continued Use
Your continued use of our Service after any changes to this Disclaimer constitutes your acceptance of the modified terms.
ACKNOWLEDGMENT: By using VOLK TV services, you acknowledge that you have read this Disclaimer, understand its contents, and agree to the limitations and conditions outlined herein.