Terms of Service

1. ACCEPTANCE OF TERMS

By accessing, browsing, or subscribing to VOLK TV services (“Service”), you (“User,” “Subscriber,” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you and VOLK TV (“Company,” “we,” “us,” or “our”).

If you do not agree to these Terms, you must not access or use our Service. Your continued use of the Service constitutes your acceptance of any modifications to these Terms.

2. DESCRIPTION OF SERVICE

VOLK TV provides internet-based television streaming services (“IPTV Service”) that deliver live television channels, video-on-demand content, movies, series, and related programming through internet protocol technology. Our Service includes access to over 35,000 live channels and 180,000+ movies and series from various content providers worldwide.

2.1 Service Features

• Live television streaming from multiple countries and regions

• Video-on-demand library access

• Multi-device compatibility

• Electronic program guide (EPG)

• Catch-up TV functionality where available

• High-definition and standard-definition content options

2.2 Technical Requirements

You are responsible for ensuring you have adequate internet connectivity (minimum 10 Mbps recommended) and compatible devices to access our Service. We do not guarantee Service functionality on all devices or network configurations.

3. SUBSCRIPTION AND BILLING

3.1 Subscription Plans

We offer various subscription plans with different durations, channel packages, and pricing structures. All pricing is displayed in EUR unless otherwise specified and is subject to change with 30 days’ notice.

3.2 Payment Terms

• Payment is due in advance for the selected subscription period

• All payments are processed through secure third-party payment processors

• Subscription fees are non-refundable except as specified in our Refund Policy

• You authorize us to charge your payment method for the agreed subscription fees

3.3 Subscription Renewal

Your subscription will NOT automatically renew. We will contact you before your subscription expires to offer renewal options. You must actively choose to renew your subscription by making a new payment. If you do not renew before expiration, your service will be discontinued.

3.4 Free Trial Period

New subscribers may be eligible for a free trial period as advertised. Free trials do NOT automatically convert to paid subscriptions. At the end of your free trial, you must actively choose to purchase a subscription plan if you wish to continue using the service. No charges will be made without your explicit consent and new payment authorization.

4. USER RESPONSIBILITIES AND PROHIBITED CONDUCT

4.1 Account Security

• You are responsible for maintaining the confidentiality of your account credentials

• You may not share, sell, or transfer your account to third parties

• You must notify us immediately of any unauthorized use of your account

• You are liable for all activities that occur under your account

4.2 Acceptable Use

You agree to use the Service only for personal, non-commercial purposes and in compliance with all applicable laws. You may not:

• Redistribute, retransmit, or publicly display content from our Service

• Use the Service for any commercial purposes without express written consent

• Access content through unauthorized means or circumvent security measures

• Use VPNs, proxies, or other technologies to mask your geographical location

• Record, download, or store content for distribution or commercial use

• Interfere with or disrupt our Service or servers

4.3 Geographic Restrictions

Our Service is intended for use in specific geographic regions only. Content availability may vary by location due to licensing restrictions. Attempting to access the Service from restricted regions may result in immediate account termination.

5. CONTENT AND INTELLECTUAL PROPERTY

5.1 Content Availability

We strive to provide accurate programming information and maintain service availability, but we do not guarantee:

• Continuous availability of any specific channel or content

• Accuracy of programming schedules or descriptions

• Uninterrupted service during maintenance or technical issues

5.2 Third-Party Content

Our Service aggregates content from various third-party providers. We do not create, own, or control the majority of content available through our Service. We are not responsible for the accuracy, quality, or legality of third-party content.

5.3 Intellectual Property Rights

All software, technology, and proprietary systems used to deliver our Service are owned by VOLK TV or licensed from third parties. You may not:

• Copy, modify, or reverse engineer our software or systems

• Remove or alter copyright notices or proprietary markings

• Create derivative works based on our Service or technology

6. SERVICE AVAILABILITY AND MODIFICATIONS

6.1 Service Interruptions

We reserve the right to:

• Temporarily suspend Service for maintenance, updates, or technical issues

• Modify, discontinue, or replace any aspect of the Service

• Change channel lineups, content availability, or Service features

• Implement usage limits or quality restrictions

6.2 No Service Level Guarantee

We do not guarantee uninterrupted, error-free, or secure Service. Service availability may be affected by factors beyond our control, including internet connectivity issues, content provider restrictions, or technical difficulties.

7. PRIVACY AND DATA PROTECTION

7.1 Data Collection

We collect and process personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms. By using our Service, you consent to our collection and use of your information as described in the Privacy Policy.

7.2 GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing activities.

8. LIMITATION OF LIABILITY AND DISCLAIMERS

8.1 Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOLK TV SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages

• Loss of data, profits, revenue, or business opportunities

• Service interruptions, delays, or unavailability

• Third-party content or actions of content providers

• Unauthorized access to your account or personal information

8.3 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

8.4 Content Disclaimer

We do not endorse, warrant, or guarantee any content provided through our Service. Users access and view content at their own risk and discretion. We are not responsible for any offensive, inappropriate, or illegal content that may be available through third-party providers.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless VOLK TV, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney’s fees) arising from:

• Your use of the Service

• Your violation of these Terms

• Your violation of any third-party rights, including intellectual property rights

• Any false or misleading information you provide to us

10. TERMINATION

10.1 Termination by You

You may cancel your subscription at any time by contacting customer support. Cancellation takes effect at the end of your current billing period, and you will retain access until that time.

10.2 Termination by Us

We may immediately suspend or terminate your access to the Service if you:

• Violate these Terms or our policies

• Provide false or misleading information

• Engage in fraudulent or illegal activities

• Fail to pay subscription fees

• Use the Service in a manner that harms our operations or other users

10.3 Effect of Termination

Upon termination:

• Your access to the Service will be immediately revoked

• All data associated with your account may be deleted

• Outstanding fees become immediately due and payable

• Provisions of these Terms that should survive termination will remain in effect

11. REFUND POLICY

11.1 Refund Eligibility

We offer a 7-day money-back guarantee for new subscriptions. Refund requests must be submitted within 7 days of the initial subscription date through our customer support channels.

11.2 Refund Limitations

Refunds are not available for:

• Subscriptions older than 7 days

• Accounts terminated for Terms violations

• Partial billing periods or unused portions of subscriptions

11.3 Processing Time

Approved refunds are processed within 3-5 business days to the original payment method.

12. DISPUTE RESOLUTION AND GOVERNING LAW

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution Process

Before initiating any legal proceedings, you agree to:

1. Contact our customer support to attempt resolution

2. Engage in good faith negotiations for 30 days

3. Consider alternative dispute resolution methods

12.3 Arbitration Agreement

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration rather than in court, except for disputes that may be taken to small claims court. This arbitration agreement includes claims against our officers, directors, employees, and affiliates.

12.4 Class Action Waiver

You agree that disputes with VOLK TV must be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

13. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

• Email notification to registered users

• Prominent notice on our website

• Direct communication via our customer support channels

Continued use of the Service after modification constitutes acceptance of the revised Terms. If you do not agree to modified Terms, you must discontinue use of the Service.

14. MISCELLANEOUS PROVISIONS

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and VOLK TV regarding the Service.

14.2 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

14.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or content provider restrictions.

14.6 Contact Information

For questions about these Terms or to exercise your rights, contact us at:

VOLK TV Customer Support
Email: [support email]
Website: volkiptv.com
Response Time: 24-48 hours

14.7 Language

These Terms are written in English. Any translations are provided for convenience only, and the English version shall prevail in case of conflicts.

ACKNOWLEDGMENT: By subscribing to or using VOLK TV services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by their provisions.